VSE SVOI - Privacy Policy

Privacy Policy

VSE SVOI TECH, LLC | VSE SVOI mobile application and related services

Effective date: October 15, 2026

1. Who We Are and Scope

This Privacy Policy explains how VSE SVOI TECH, LLC ("VSE SVOI," "we," "us," or "our") collects, uses, discloses, stores, and deletes personal information when you use the VSE SVOI mobile application, our related website pages, and associated services (collectively, the "Services"). The Services include dating and social discovery, messaging, and community events.

Contact: support@vsesvoi.com. Website: https://vsesvoi.com.

2. Eligibility and Information You Provide

The app is intended for people age 18 or older. Certain nightlife events may be restricted to age 21 or older or a higher age required by local law. We do not knowingly offer the app to minors.

Depending on the feature, information you provide may include: name or display name; email address; phone number; date of birth or age; profile photographs; height, languages, cultural background, location or location preferences; biography, interests, relationship or social intentions; discovery preferences; event details, registrations, organizer submissions; messages; reports, support correspondence and other content you choose to submit. Some profile fields and content may be visible to other users based on how the feature operates.

Do not submit sensitive personal information in your profile or messages unless you understand it may be shared with other users. A user’s language or cultural background selections are used for discovery and matching preferences; we do not guarantee any particular match or outcome.

Data Collected Through the App

We process account identifiers and information about app activity needed to provide matches, likes, swipes, referrals, invitations, messaging, events, safety reports, and service diagnostics. We and service providers acting on our behalf may collect device information, usage analytics, error reports, and technical logs to operate, measure, troubleshoot, and secure the Services.

Location: the app stores one current user location value from account creation until you update it or delete your account. Updating the location overwrites the prior value; the system does not retain a historical location trail. Apple privacy disclosures include precise and coarse location.

Facial Liveness and Identity Verification

To reduce impersonation and support account authenticity, we use a third-party facial verification service. The verification process may capture and process facial images and related verification information during a live verification session. Verification images are deleted from our application servers immediately after the session and are not retained in our application storage. Profile photographs uploaded by users are stored separately under our account retention policies.

We do not authorize the use of verification images for AI model training. Our verification service provider may process information as necessary to perform verification, subject to applicable contractual and privacy requirements.

Before a facial verification session, we provide a separate notice and request affirmative consent for the facial information processed as part of verification. If you do not provide consent, verification may not be available. The notice describes the purpose and applicable retention practices. Verification is not a guarantee of identity or safety.

How We Use Information

We use personal information to register, authenticate and manage accounts; provide profiles and language/cultural discovery; personalize suggested connections; facilitate likes, matches, messages, referrals and event features; show relevant app content and in-app advertisements; respond to support requests; review reported accounts; detect abuse and fraud; maintain security and reliability; perform analytics; enforce policies; and comply with applicable law.

We may send operational notifications, including match, message, event, account and security notifications, subject to device settings and applicable consent requirements.

Who Can See or Receive Information

Other users may see information included in your discoverable profile and any content or messages you choose to share with them. When you participate in an event, information necessary to manage your participation may be shared with the relevant organizer or other participants, depending on the features you use.

We use service providers for hosting, security, verification, analytics, diagnostics, and maintenance of the Services. They may process personal information to perform these functions under applicable arrangements. We may disclose information as required by law, in response to lawful process, to protect people or the Services, or as part of a lawful merger, acquisition, reorganization, or similar transaction.

We may measure impressions, clicks, and interactions with advertisements within our Services and share aggregated campaign performance information with advertisers. We do not currently use third-party advertising technology to track your activity across other companies’ applications or websites. We will update our disclosures if these practices change.

7. Private Messages, Reports and Moderation

Messages are shared with the intended participants. We receive account reports and information provided by the reporting user, including report reasons and written descriptions. Our current reporting workflow does not automatically provide administrators with the underlying private message text.

We may review reports based on the information available, restrict access, and suspend accounts where appropriate. We do not review every private message and cannot guarantee that all harmful communications will be detected. Users should not assume messages are monitored in real time.

8. Storage, Retention and Deletion

Requesting account deletion currently initiates a 90-day account restoration period. If you do not reactivate your account during this period, your personal information, including profile details, photos, messages, matches, and other account records, will be permanently deleted from our active systems. Residual information may remain in secure, automated backups for up to an additional seven days before being automatically deleted in accordance with our backup retention procedures.

The current saved location remains until updated or deleted with the account. Facial liveness session images are deleted from the app server immediately after the session, as described above.

You may initiate an account deletion request using the available in-app account deletion function or request assistance through support@vsesvoi.com.

9. Choices and Privacy Rights

You can edit certain profile information, update your location, adjust app permissions and notification settings on your device, report or block users where supported, and request account deletion. Depending on where you live and which laws apply, you may have additional rights to access, correct, delete, or obtain information about personal data and to opt out of certain processing. We will assess requests under applicable law and may need to verify your identity.

For privacy requests, contact support@vsesvoi.com.

10. International Processing and Security

Your personal information is primarily stored and processed in the United States. Your information may also be processed in other countries where our authorized service providers operate. We implement reasonable technical and organizational security measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of electronic storage or transmission over the internet can guarantee absolute security.

11. Children, Changes and Contact

The app is intended for adults age 18 and over. If we learn an ineligible minor has created an account, we may disable the account and take appropriate steps to delete associated data.

We may amend this Privacy Policy to reflect legal, product or operational changes. We will post an updated effective date and provide additional notice or consent where legally necessary.

Questions or requests: support@vsesvoi.com.

12. Biometric Information Retention and Destruction Notice

Facial verification is used to help reduce impersonation and confirm that a live person completes a verification session. A verification session may be repeated if account safety or verification requirements make this necessary. Under the current implementation, verification frames are deleted from our application servers immediately after the session and are not retained by us as an ongoing facial template. If we possess biometric identifiers or biometric information subject to applicable law, we follow a publicly available retention and destruction policy: such information is destroyed once the original collection purpose has been satisfied or no later than the applicable legal maximum, whichever occurs first, unless retention is legally required. A separate notice presented before verification provides the specific purposes and retention information applicable to that session.